Our Process

If you contact us to place a booking, Lisa will ask the following questions:

1. Which suburb are you from? Backyard Bins does not service all suburbs in Perth (you can check if we deliver to your suburb here). If it is in an area where we serve, we will be happy to proceed.
2. What size of bin do you need? Backyard Bins offers a variety of bin sizes, from two cubic metres to 10 cubic metres. Some customers may not know which size to go for, which is why we would provide them with recommendations. We typically tell the customer that one cubic metre is equal to rubbish that can fit one flat trailer.
3. What type or types of rubbish will be put in the skip bins? This question is important before giving the customer a quote. We have different rates for general and mixed waste that they can find on our website. General light waste bins start at $165 for two cubic metres while mixed waste bins are $180.
4. Can you please give me your details? If they are happy with the rate, we will ask for their name, address, and phone number. We would also like to know where the bin should be placed on their property.
5. How long you need the bin for? The hire period is generally five to seven days. However, if the customer needs the bin for a longer time, we will not charge extra. They only need to tell us they want an extension and we will be happy to leave the bin in their property for that period.
6. When should we deliver the bin? The answer to this question is crucial because we always like to stick to the schedule.